The Role of Human Resources Management in Applying TQM
Volume 28, Issue 81, Pages 229-242
Applying successful TQM in any organization depends on the availability of several internal and external reguirments; among them are the human resource ( the employees inside the organization or the customer outside ) which is considered one of the essential factors in success or failure of TQM. So this study aims to explain the role of human resources management in applying TQM. It was shown from the theoritical analysis of the contents & discussions of researchers in this field that the human resources management represented in its activities which deals with work organizing , employee planning and employment , selecting , training and developing , as well as their motivations and incentives , and their performance appraisal which participated in quality culture reinforcement in away that it is reflected in applying TQM .
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